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Web Team Pros is committed to respecting and protecting the privacy of visitors to our
web sites as well as the privacy of our customers.
For visitors, we've structured our web sites so that, in general, you can visit
us on the web without identifying yourself or revealing any personal
information.
For customers, once you choose to provide us personally identifiable information
(any information by which you can be identified), you can be assured that it
will only be used to support your customer relationship with Web Team Pros.
Visitors to Our Web Site
What information do we collect?
When you visit our web site, our web server collects basic user information
about you that includes your ISP's domain, the time you accessed our web site,
and the pages from within our web site that you visit.
We may at times also use cookies, which are small pieces of
information that a web site can store in a designated file on your computer. Cookies
allow a web application to respond to you as an individual. By gathering and
remembering information about your preferences, the web application can tailor its
operation to your needs, likes, and dislikes.
Our web server does not collect your e-mail address covertly or
aggregate information on what other pages on the Web you have accessed or visited.
How do we use this information?
The basic user information collected is used to help us analyze
web traffic and to improve the content of our web site. Cookies may be used to
facilitate your customer interaction with us. For example, we may use a cookie on the
landing page of products sold online which records information that is required on the
order form, and then forward this information to our internal sales tracking
database.
We may from time to time disclose to third parties aggregate
information on our web site's traffic profile. For example, Internet advertising
companies may require this data to help us better target our advertisements on our web
site(s) and/or other web sites.
Note that our site provides links to products and services
offered by other companies; the company's web site that you link to will be able to
determine that you linked from our web site.
Web Team Customers
What information do we collect?
When you sign up for Web Team Pros' services, you provide us with
both contact and payment information. Contact information typically includes your name,
mailing address, email address, and phone number. Payment information typically
includes your credit card number.
While you are a Web Team customer, we manage information with
regard to your account status, choice of services, and customer logs. In addition, we
may store customers' electronic mail and other communications as a necessary incident
to the transmission and delivery of those communications.
How do we use this information?
We use the contact information you provide us to establish our
service for you. We use payment information for payment processing purposes only. We
create and maintain other information such as customer account status, choice of
services, and customer logs in the normal course of providing service.
Web Team Pros may share customer information with selected
partners/third parties, for example, to provide you with information about products
which might be of interest to you or to enable you to take advantage of special partner
programs. Web Team Pros may also use customer information to provide customers with system
information or information about new or upgraded products.
We will not otherwise disclose customer personal and account
information unless we have reason to believe that disclosing such information is
necessary to identify, make contact with, or bring legal action against someone who
may be causing harm or interfering with the rights or property of Web Team Pros, our
customers, or others, or where Web Team Pros has a good faith belief that the law requires
such disclosure.
Web Team Pros also will not, except for reasons stated below, disclose
to third parties the contents of any electronic mail or other electronic communications
that Web Team Pros stores or transmits for its customers. The circumstances under which
Web Team Pros will disclose such electronic customer communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of Web Team Pros
and its customers;
- It is required to cooperate with interception orders, warrants,
or other legal process that Web Team Pros determines in its sole discretion to be valid
and enforceable; and
- It is necessary to provide to a law enforcement agency when the
contents are inadvertently obtained by Web Team Pros and appear to pertain to the
commission of a crime.
Web Team Pros disclaims any intention to censor, edit, or engage in
ongoing review or surveillance of communications stored on or transmitted through its
facilities by customers or others. Web Team Pros will, however, review, delete, or block
access to communications that may harm Web Team Pros, its customers or third parties. The
grounds on which Web Team Pros may take such action include, but are not limited to, actual or
potential violations of Web Team Pros' Acceptable Use Policy.
Customers may opt out of receiving newsletters and/or notices
of new or upgraded products from Web Team Pros by sending a request to
privacy@webteampros.com.
Please note, however, that Web Team Pros reserves the right to send
bulletins and other important information regarding our services to our customers at
our discretion.
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